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Updates

Battle Ground installs to begin in early February 2020

2:13PM January 09, 2020

We’re finishing the fiber splicing and testing for the remainder of our Battle Ground zones and expect to begin in-home installations in early 2020. Please be patient with us as there are a lot of installs to get to!

650 N West Zone

Good news for residents who live in our CR 650 N West zone! Splicing and testing is almost complete and we expect to begin installations by January 20.

Woods Edge zone

Construction is set to begin in Woods Edge in mid-2020. We expect to begin offering service in the 4th quarter of 2020.

What you need to do

If you’ve ordered service and the fiber line has been installed to the outside of your home, there is nothing further you need to do. When network testing is finished, we will call you to schedule your in-home installation. If you've ordered service and the fiber line has not been installed on the outside of your home, we are working to complete the outside fiber drop installations as quickly as we can. If you’ve not yet ordered service, you can do so by visiting https://join.wintek.com or calling (800) 726-3953, M-F 8 a.m. – 4:30 p.m.

Your in-home installation

When the appointment arrives, someone 18 years or older must be present. We will bring the fiber from the outside of your home to the inside, install the fiber gateway, and verify that the WiFi signal is working throughout your home. In-home installations typically take about two hours, but please plan for extra time if the installer encounters any issues. If you need to reschedule, please give us at least 48 hours’ notice. 


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